One shared inbox for WhatsApp, Instagram and Messenger. Reply, assign, translate and send media without leaving WhatBox.
WhatsApp, Instagram and Facebook Messenger, unified in one powerful team inbox. Shared conversations, smart automation, and real-time insights, all powered by the official Meta Business APIs. Engineered in Qatar, serving businesses worldwide.
One shared inbox for WhatsApp, Instagram and Messenger. Reply, assign, translate and send media without leaving WhatBox.
Designed & developed in Qatar 🇶🇦, trusted by businesses in Qatar, the GCC and around the world
One platform for every WhatsApp, Instagram and Messenger conversation.
From first message to loyal customer.
WhatsApp, Instagram and Messenger conversations in one shared inbox, each tagged by channel. Assign chats, add internal notes, and collaborate without stepping on each other.
Auto-reply to common questions, route conversations by keyword, and trigger workflows, even while you sleep.
Track response times, resolution rates, and agent performance. Make data-driven decisions to improve customer experience.
Integrate WhatBox with your CRM, ERP, or custom systems. Send and receive messages programmatically via our REST API.
Organise contacts with tags, create audience segments, and send targeted broadcast messages to the right people at the right time.
Encryption in transit and at rest (TLS and AES-256), role-based access control, and full audit logs. Your data stays private and protected with enterprise-grade controls.
Whatever you call it, WhatBox is the software for it: a single home for
every customer conversation across WhatsApp, Instagram and Messenger.
Every WhatsApp, Instagram and Messenger conversation in one shared inbox. No tab-switching, no missed messages.
Reach and reply to customers on the channel they already use, from a single screen with one consistent workflow.
Run WhatsApp, Instagram and Messenger side by side. Connect one channel or all three and scale as you grow.
A full WhatsApp Business API solution: verified sender, templates, broadcasts and the official 24-hour service window.
Manage Instagram DMs, story replies and comments as first-class conversations in your team inbox.
Connect your Facebook Page and handle every Messenger thread alongside your other channels.
Auto-reply, keyword routing and assignment rules that keep your inbox moving, even outside business hours.
Automated template sends, order notifications and reusable workflows over the official WhatsApp Business API.
One organised, searchable inbox for all your social messaging, with labels, notes, analytics and team roles.
No technical expertise required. Connect your WhatsApp Business account
and start managing conversations immediately.
Link your WhatsApp Business number, Instagram account and Facebook Page. Use one, two, or all three. We guide you through the Meta verification process step by step.
Add agents, assign roles, and set up departments. Your team can start handling conversations from day one with no training needed.
Track performance, optimise workflows, and scale your customer support as your business grows, with insights that actually matter.
Pay for what you use. No hidden fees. Cancel anytime. Terms and refund policy apply.
For solo operators getting started on WhatsApp.
For small teams on every channel.
For growing SMEs with busy inboxes.
For active businesses at volume.
For high-volume teams running at scale.
For large operations and agencies. We tailor the credit allowance, seats, SLA and support to exactly what you run, then send you one clear quote.
Top-ups are purchased from your WhatBox dashboard once you're signed in. Each one is invoiced (English & Arabic) and added to your balance instantly.
Purchased top-up credits never expire. Plan credits reset monthly.
Under Meta's current pricing, every incoming message, and every reply you send within 24 hours of the customer's last message, is free and unlimited. Credits are never touched.
To reach someone outside the 24-hour window you send an approved template. Cost depends on destination and type. In Qatar: utility / authentication = 2 credits, marketing = 5 credits.
Send a marketing template to 100 Qatar customers → 100 × 5 = 500 credits. They reply and you chat for the next 24h → free. A 1,000-credit top-up (QAR 135) covers ~200 marketing or 500 utility templates.
Optional add-ons (arranged with our team): Blue Tick verified-business application QAR 150 one-time · extra staff seat QAR 15/mo · priority support QAR 99/mo. Ask us to add one.
Every plan includes hands-on setup for the official Meta Business APIs. All prices are in Qatari Riyal (QAR) and exclude VAT where applicable.
Pick a destination country to see what one outbound template message costs, per category.
Indicative rates. Final Meta rates may vary slightly.
All charges are processed in Qatari Riyal (QAR). Amounts shown in other currencies are indicative; the final amount in your currency is determined by your card issuer.
WhatBox is a unified business inbox that brings WhatsApp, Instagram and Facebook Messenger conversations into one shared team inbox, powered by the official Meta Business APIs. Your team replies to every customer from a single screen, with templates, automation and analytics.
WhatsApp Business, Instagram direct messages and Facebook Messenger, all in one inbox. You can connect one channel or all three.
Plans start at QAR 41.41/month (Starter), through Business, Pro, Pro+ and Premium, with custom Enterprise pricing. Each plan includes monthly message credits; non-expiring top-up credits start at QAR 135. Incoming messages and replies within the 24-hour service window are free under Meta's current pricing.
No. WhatBox sets it up for you through Meta's official Embedded Signup. You connect your number in a few minutes; no technical work required.
Yes. Through Meta's Embedded Signup you can link a number that's already on the WhatsApp Business app (Coexistence), or register a new business number.
Yes. WhatBox has a REST API and a free WooCommerce plugin that send WhatsApp order notifications automatically. Shopify works via Shopify Flow, and a Magento module is available on request. See the API documentation at app.whatbox.qa/developers.
Yes. The platform interface and invoices support both English and Arabic.
Yes. WhatBox is an omnichannel inbox and omnichannel messaging platform: WhatsApp, Instagram and Facebook Messenger conversations arrive in one shared, searchable team inbox with automation, templates and analytics. It also covers multichannel messaging, social media inbox management, inbox automation and WhatsApp automation.
Yes. WhatBox includes inbox automation (auto-replies, keyword routing, assignment rules) and WhatsApp automation over the official WhatsApp Business API: automated templates, order notifications and reusable workflows that run even outside business hours.
Yes. WhatBox is designed and developed in Qatar and serves businesses worldwide: in Qatar, across the GCC, and internationally. The platform works anywhere the Meta Business APIs are available, with English and Arabic interfaces.
WhatBox is designed, developed and operated from Doha, Qatar, and serves businesses worldwide, from Qatar and the GCC to international markets.
Join businesses in Qatar, across the GCC and around the world using WhatBox to deliver exceptional customer experiences on WhatsApp, Instagram and Messenger.
Sign InQuestions about plans, Enterprise, or connecting your channels?
We reply within one business day.
Prefer email? info@whatbox.qa